Shipping policy
SHIPPING POLICY – PetCard™
Shipping Policy – PetCard™
Last Updated: February 25, 2026
At PetCard™, every order is custom-made with care to create a unique keepsake for your pet 💛
Processing & Personalization Time
Each PetCard™ goes through a personalization and quality-check process before shipping.
Estimated production timeline:
🖌️ Personalization & Design Preview: 2–3 business days
📦 Packaging & Order Preparation: 1–2 business days
Estimated Shipping Time
✈️ Estimated delivery time: 7–9 business days depending on your location.
Please note that shipping times are estimates only and are not guaranteed.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email so you can follow your package in real time.
Shipping Delays
PetCard™ is not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Weather conditions
- High shipping volume periods
- Other external factors outside our control
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Incorrect or incomplete addresses may result in shipping delays or additional shipping fees.
Questions
If you have any questions regarding your order or shipping status, feel free to contact us anytime: